Many users have seen the “message blocking is active” error a couple of times, and this could get tiring, especially when we need to send an urgent message. And the fact that text messaging is a very vital part of our communication every day, any issues with getting information across in a short time could be heartbreaking.
Users have seen the “message blocking is active” error immediately after sending a text, and for most users, T-Mobile has been the main carrier with this issue, but we try to make this guide easy to follow for users who may have experienced this issue on some other carriers. Let’s take a closer look at this issue and see the options we can explore.
What does the “Free Message: Unable to Send a message – message blocking is active” error mean?
- The “message blocking is active” error could be caused if any of you blocked the other person. One of the first things to note when you receive this error message is that the receiver either has you on their block list or you have them on your block list.
- If you have a service outage, the error message could come up. So you’d want to give it a few minutes or hours before retrying as there is a chance that your network provider is doing maintenance, and might have paused the messaging service.
- Another cause we have heard about from T-Mobile could be an error with the shortcode. Some “message blocking is active” errors were caused by shortcodes being either inactive or incorrect. Verify that this isn’t from your end, if you’re on the clear, then the error would be on T-Mobile’s end, and you would have to contact them so they can have their technicians fix the issue.
- Your recipient might also have restricted messages coming from a certain group of users. Some messaging applications might have issues working seamlessly with your carrier. If any of these was used, you might have to check to see if you can manually allow these applications. If there isn’t an option to allow these applications, then you might not be able to resolve this issue on your own.
- You also want to be sure of the plan you’re subscribed to. If you are trying to send text messages from a Data only plan, then there’s a chance that the message wouldn’t go through and you’ll get this error message.
- You should also confirm that the service you’re sending the message to supports a premium text messaging service. We earlier talked about not being able to send the message because your carrier doesn’t support a premium text messaging service, in this case, you should be sure that the issue isn’t on the recipient’s end.
How to fix “message blocking is active” issue
To have this error message fixed, you should try any of these possible solutions. Tell us which of these options did the job for you in the comments.
Check coverage – If the coverage in an area is listed as None, then you wouldn’t be able to send or receive texts or make and receive calls.
Is your phone active? – On the device settings page in your account, check and confirm that your phone is Active, if it’s listed as Suspended or Still Porting, then you wouldn’t be able to send or receive text messages.
Are text messaged part of your plan? – We mentioned this earlier. In your account device settings page, see if the Can Send/Receive Text Messages setting is enabled. Enable this option if not yet enabled. If you don’t seem to be able to enable the option, then likely, you don’t have text messaging as a part of your plan or your number is inactive.
What’s the country code? – If the error was on international texts, a simple Google search of the country code will help you see if you are using the correct one.
Restart the process – If the error is only on one phone, there might be issues with the number. Maybe it’s incorrect. Delete and re-save the number and retry.
Unblock – An option that works, especially if you’re blocked is to ask the person to unblock you. If you are not sure if you’ve been blocked or not, call the number. If it also doesn’t connect, then there is a chance that you’ve been blocked or you’ve blocked the person. If calls go through, then you might have to try the other fixes in this article.
Text Content – Some users have been able to resolve this by sending only plain texts in messages. There is a chance that this error was caused by all the other non-plain-texts added to the message. Remove all attachments, emojis, pictures, or graphics in the message and retry. Which of these fixed the “message blocking is active” error for you? I’d love to hear your thoughts in the comments.