Microsoft experienced an outage of its cloud storage service which affected users using Cloud Saved Games on its Xbox Live service. Microsoft has stated that everyone affected by the outage will be provided a 1 month extension to their current Xbox Live subscription. This offer compensates for the two day outage that occurred over the weekend. Microsoft stated that they were working around the clock to get the service up and running again and apologizes for the outage.
The Cloud Save feature on Xbox Live was returned to service earlier today and Microsoft promised to discover the root cause of the outage. ”We can assure you we’ll also be doing a thorough post mortem to help prevent this from happening again,” says Microsoft’s Xbox Live general manager Alex Garden. I am not sure by this statement if it will be public but it does sound like it.