If you have a question about a PlayStation product or service but don’t want to wait on hold over the phone? Well you can head over to twitter.com/askplaystation between the hours of 2pm and 5pm PST Monday through Friday. However the Twitter account will remain operational between the hours of 9:30AM – 5:00PM PST. It looks like Sony is looking to compete with Microsoft’s customer service over at twitter.com/xboxsupport.
Now don’t go there looking for help with Jailbreaking your PlayStation because they probably won’t like that very much. [PlayStation Blog]