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More problems with the iPhone 4, Proximity Sensor?

First we had issues with the iPhone 4 and its reception related to they way it was held. Now there are many users reporting a problem with the proximity sensor on the phone during a call. I have actually had the same issues with my new iPhone 4 as well. The problem occurs during a call when the phone is up against your ear, the sensor is supposed to turn off the screen. But users are reporting that the screen is staying lit thus causing accidental input.

The accidental input has caused many dropped calls, and calls initiated by mistake. Many users have reported this issue on the Apple support forums, but no solution has surfaced by Apple yet. There has been mentions of reboots or settings resets that fix the issue but no confirmation by Apple as of yet. Have you had this problem?

Learn more the author of this post:

Matt
I was a Computer and Information Technology student at Purdue University. I have always wanted my own website and have been fascinated with technology my entire life. So here I am, what's next?
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  • Av8rdude

    I just spoke to an Apple iPhone Tech Support guy. He said he had heard of a possible fix: go to Settings, Brightness, and then select Auto Brightness OFF, then ON. Then turn the phone completely OFF, then back ON. I have only tried three calls since this fix, but my screen SEEMS to be operating normally now. Before, I could hold my hand just barely away from the proximity sensor and the screen would actually blink on and off while a call was in progress, without my hand moving at all. Same thing it did when the phone was actually touching my ear. So… so far so good. Stay tuned…

  • http://www.tekgoblin.com Sanity

    Wow, thank you for the info. Will try that as soon as possible.

  • Av8rdude

    I just spoke to an Apple iPhone Tech Support guy. He said he had heard of a possible fix: go to Settings, Brightness, and then select Auto Brightness OFF, then ON. Then turn the phone completely OFF, then back ON. I have only tried three calls since this fix, but my screen SEEMS to be operating normally now. Before, I could hold my hand just barely away from the proximity sensor and the screen would actually blink on and off while a call was in progress, without my hand moving at all. Same thing it did when the phone was actually touching my ear. So… so far so good. Stay tuned…

  • http://www.tekgoblin.com Sanity

    Wow, thank you for the info. Will try that as soon as possible.

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